# Privacy Policy

Last updated: April 2024 · Processing of personal data by BOXIFY, S.L.

Data controller

- BOXIFY, S.L. · CIF: B87979944
- C/ Rodríguez Arias Kalea, n.º 23 · 48011 Bilbao
- Commercial Register of Bizkaia: T 5981, F 68, S 8, H BI76248, I/A 2 (26.01.21)
- Contact: [hola@boxify.es](mailto:hola@boxify.es)

In accordance with personal data protection regulations (including Regulation (EU) 2016/679, GDPR), we inform you that the data you provide will be processed by **BOXIFY, S.L.** as data controller, with registered address at C/ San Bartolomé 11, Bajo 2, 48940 Leioa (Bizkaia) and email address [hola@boxify.es](mailto:hola@boxify.es). Business and registration data are detailed in the box above.

## 1. Purpose of processing

BOXIFY may process your personal data for the following purposes:

- Manage your navigation of the website.
- Handle enquiries, complaints, comments or requests for information related to the site or our services.
- Manage the fulfilment, maintenance and development of the contractual or pre-contractual relationship binding us.
- Manage the payment for products and/or services contracted through the enabled payment gateways; financial information may be retained in those gateways for recurring payments where applicable.
- Manage your registration as a user and identify you so you can make purchases without repeatedly entering your data.
- Failure to provide data marked as mandatory may prevent registration or the use of certain functionalities.
- You guarantee that the data provided is accurate and undertake to notify any changes. If you provide us with third-party data, you are responsible for having informed them and obtained their consent as appropriate. Any damage arising from incorrect or incomplete information may be attributable to the user.

## 2. Legal basis for processing

The legal basis may be the **consent** you grant us when accepting the data protection or cookie policy when required, the **performance of a contract** or pre-contractual measures, **legitimate interest** when the law permits (for example, service improvement or security), or the **fulfilment of legal obligations**.

## 3. Recipients and disclosures

We will not disclose your data to third parties, except by legal obligation, or unless necessary for the provision of the service (for example, payment, transport or hosting providers acting as data processors, with the legally required guarantees).

## 4. Rights of data subjects

You may exercise the following rights in terms of data protection, under the terms provided in applicable regulations:

- Access to your personal data.
- Rectification or erasure ('right to be forgotten').
- Restriction of processing or objection to it.
- Data portability where applicable.
- Withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal.

To exercise them you may, when available, update your data and preferences in your user profile, or send us a written request accompanied by a copy of your identity document to [hola@boxify.es](mailto:hola@boxify.es). BOXIFY may make specific forms available to you; you may also use a free-form letter.

You have the right to lodge a complaint with the competent supervisory authority (in Spain, the [Spanish Data Protection Agency](https://www.aepd.es)).

## 5. Security measures

BOXIFY applies appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in order to protect your data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access.

### Do you have any questions?

Our team is available Monday to Friday, from 9:00 to 18:00. Write to us at [hola@boxify.es](mailto:hola@boxify.es). You can also consult our [Cookie policy](/politica-de-cookies?locale=en).